Tier 3 · HomeCare Concierge

HomeCare Concierge

A dedicated concierge who coordinates vendors and projects on your behalf — our flagship non-luxury plan.

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Why Concierge

One dedicated point of contact replaces the back-and-forth of scheduling and coordinating with vendors and contractors yourself. Concierge members also draw on our preferred vendor network — vetted providers across every trade, secured at member-only discounted rates with priority scheduling — so the right person shows up quickly, without you ever having to vet or negotiate.

Every MCH property begins with a one-time Whole Home Assessment and Monroe Home Passport Setup.

We learn your home before we manage it.

Every MCH relationship begins with a coordinated Whole Home Assessment. Our team documents the property and its maintenance needs, while licensed professionals independently assess specialized systems such as plumbing and HVAC — giving us an informed baseline from the start.

Monroe Home Passport

Your home, organized in one place.

Your assessment becomes a detailed Monroe Home Passport documenting key systems, equipment, filters, shutoffs, safety devices, specifications, photos, warranties and maintenance information — so your home never has to be figured out from scratch when it needs service.

One-time Home Passport Setup applies. Annual HomeCare Supplies Fee applies to maintenance memberships and is tailored to the needs of the property. Exact fees are provided during enrollment.

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Independent providers remain responsible for their own work. MCH does not oversee or manage any licensed work or approve any client expenses, bids, or other items that may require additional authorization. We may collect bids for project-specific work at your request, including within our preferred vendor network, but we do not recommend, authorize, warranty, or manage vendor work outside of MCH's own handyman scope under Nevada law.